️ Tool Name: 🖼
Thoughtly
Categories: 🔖
Chat/Voice Agents
Support bots and call centers
Customer Support & CRM
CRM and Deal Tracking
Automation and Smart Agents
Marketing and Sales
Cold Email and Sequences
Integrations and APIs
Text-to-Speech / Speech-to-Text
Voice Cloning
️ What does this tool offer? ✏
Thoughtly is an AI platform specializing in lead management and conversion through intelligent voice agents that operate similarly to real human communication. The platform relies on AI-powered voice calls, automatically reaching out to leads as soon as they sign up, then following up via SMS, WhatsApp, and email until a response is received or a booking or sale is completed.
The platform stands out for its ability to manage communication across multiple channels simultaneously, helping businesses speed up response times and improve conversion rates. It also allows for the creation of a unified agent that maintains the same identity, voice, and brand across all communication channels.
Thoughtly also offers direct integrations with CRM systems such as Salesforce, HubSpot, and Zoho, where conversations, notes, and customer stage updates are automatically recorded without manual intervention. It targets sectors such as insurance, education, real estate, and field services and maintenance.
What does it actually offer based on user experience? ⭐
• Automated AI calls to potential customers
• Follow up with customers via SMS, WhatsApp, and email
• Faster response times and improved conversion rates
• Reduce pressure on sales teams and call centers
• Create a unified brand experience across all channels
• Automatically update customer data within CRM systems
• Support communication in multiple languages
• Improve follow-up and sales efficiency around the clock
Does it include automation? 🤖
Yes, Thoughtly relies primarily on full automation to communicate with potential customers. The platform automatically makes calls, sends messages and follow-ups, updates CRM data, and analyzes conversations without human intervention. It also supports multi-step workflows and AI voice agents that operate across multiple channels simultaneously.
Pricing Model 💰
Custom Subscription Pricing
🆓 Free Plan Details
| Plan | Price | Details |
|---|
| Free Plan | Not available | No officially announced free plan |
Paid Plan Details 💳
| Plan | Price | Features |
|---|
| Flex | Starting at $500 per month | • AI voice agents for calls
• SMS, iMessage, and email
• Unlimited usage across channels
• Over 200 API integrations
• Two-way sync with HubSpot, Salesforce, and Zoho
• Support for over 34 languages
• Custom AI voice cloning
• Email support
• Training sessions with experts |
| Scale | Custom pricing based on company size | • All Flex features
• Over 100 concurrent calls
• Automatic evaluation and analysis of conversations
• SOC 2 Type II reports
• TCPA compliance review
• Dedicated Customer Success Manager
• Support via Slack
• 99.9% uptime
• White-glove onboarding setup and launch
• Rapid ROI for most customers in less than 30 days |
| Enterprise | Custom enterprise pricing | • All Scale benefits
• Bring Your Own Model
• HIPAA, BAA, and PCI compliance
• Dedicated infrastructure and private data hosting
• SSO, SCIM, and advanced RBAC permissions
• 24/7 live phone support
• Dedicated Technical Account Manager (TAM)
• Custom integrations and internal APIs |
Key features included in all plans: 📌
• Inbound and outbound AI calls
• SMS, WhatsApp, and iMessage
• Automated email follow-ups
• Multi-step workflows
• Multi-language support
• Unlimited minutes, messages, and emails
• Integration with Twilio and Telnyx
• Support for GPT, Claude, and Gemini models
• Smart knowledge base using RAG
• Voice cloning via ElevenLabs and Cartesia
How to access the tool: 🧭
Web
API integrations
CRM integrations
Cloud Communication Systems
Demo link or official website: 🔗
Thoughtly Pricing
