Parliant.AI
Description
🖼️ Tool Name:
Parliant.AI
🔖 Tool Category:
AI-powered conversational survey & feedback platform; it falls under the category of feedback & analytics tools that transform customer feedback into rich qualitative insights through AI-driven conversations.
✏️ What does this tool offer?
Parliant.AI enables organizations to collect customer feedback in a more engaging way by replacing traditional survey forms with AI-guided conversational flows.
Major capabilities include:
Conversational surveys that adapt dynamically to respondents’ answers and ask follow-up questions in real time.
Open-ended response collection (typed or spoken) rather than rigid multiple-choice forms.
Automated qualitative data analysis: categorization of responses, theme extraction and actionable insights without heavy manual coding.
Quick setup: users specify what they want to learn and the platform generates the conversation flow.
⭐ What does the tool actually deliver based on user experience?
• Deeper insights: Because feedback feels more like a human conversation, respondents tend to provide more thoughtful and detailed responses.
• Time-saving: Setup of a survey is quicker than designing full traditional survey instruments, and analysis is automated.
• More authentic feedback: The conversational format reduces the formality barrier and increases honesty in responses.
• Scalable for different-sized businesses: Free tier available for small use, and paid tier for greater volume and features.
🤖 Does it include automation?
Yes — Parliant.AI includes automation in key areas:
• Automatically generates survey conversation flows based on user-specified insight topics.
• AI-driven follow-up question logic that adapts in real time to the respondent’s answers.
• Automated qualitative analysis (theme extraction, categorization) of open-ended responses — reducing manual coding effort.
💰 Pricing Model:
Freemium model with transparent tiers.
🆓 Free Plan Details:
• Free tier: Up to 3 surveys, 100 responses/month, basic analytics.
💳 Paid Plan Details:
• Pro plan: ~$49/month, unlimited surveys, ~1,000 responses/month.
• Enterprise plan: Custom pricing, unlimited everything, dedicated support and branding.
🧭 Access Method:
• Web-based via — users sign up and launch conversational surveys.
• Responsive for small businesses or larger enterprise setups via contact.
🔗 Experience Link: