🖼️ Tool name:
Chatwize
🔖 Tool classification:
An AI-powered chatbot platform dedicated to supporting customers and users on the web, part of customer service automation and intelligent agent building tools.
✏️ What does it do?
Chatwize makes it possible to create an intelligent support agent that works via a chat window on your site or as a standalone link. The agent can instantly answer queries based on your own data (Word/PDF documents), supports 95 languages, and recognizes complex questions and automatically escalates them to a human agent. Includes functions such as lead gathering, conversation history, and conversation tagging for performance analysis.
🛠️ How do you use it?
Visit the official website: https://www.chatwize.ai
Register a new account to start creating a free chatbot
Link your data (documents or links to your site) for the bot to be trained on
Customize language settings and escalation options for human agents
Get the embed code to add to your site or share the chat link directly
Monitor conversations and statistics from the dashboard
⭐ A review of the tool:
Chatwize offers an end-to-end solution to reduce the volume of customer inquiries and human support by automating up to eighty percent of frequently asked questions. Its support for 95 languages makes it suitable for the global market. The capabilities to categorize conversations and collect leads increase the value of the tool for businesses. Seamless transition to human support ensures no loss of quality in complex answers.
💵 Type of tool (in terms of cost):
Partially free with paid plans that add advanced capabilities.
🎁 What does the free version offer you?
Create a single AI-powered bot
Connect basic data from documents to train the bot
Basic language support for up to 95 languages
Basic lead gathering and conversation logging capabilities
Embed the bot on your site or share the link
🎁 What does the paid version offer you?
Broader automation for conversation escalation
Advanced options in categorizing and tagging conversations for deeper analytics
Increased number of concurrent agents or projects
Integrations with additional external systems (such as CRMs and marketing tools)
Dedicated technical support and greater security and compliance safeguards
⚙️ Method of access or source:
Available directly via web-based SaaS without the need to download any app.
🔗 Link to try the tool:
👉 https://www.chatwize.ai